Return policy

Your satisfaction is important to us. If you are not completely satisfied with your purchase, we will offer you a full credit for items returned in new condition within 15 days of purchase, less the return processing fee. Our return processing fee is $15 for orders under $1,000 and $25 for orders $1,000 and over. Large/special order returns would require special consideration at the discretion of PrecisionOptique.

Please note: If an order needs to be returned after being purchased with Paypal, all items in the order must be returned in accordance with our normal return policy. Due to the complexity of the request process, we are unable to process partial returns paid via Paypal.

If you purchased a rifle scope, please do not mount it and then attempt to return it for a full refund . We examine all returned rifle scopes and if they have been mounted, we charge a minimum fee of 30 % .

We are committed to your satisfaction and encourage you to contact us if the item you purchased does not satisfy you or meet your needs.

When returning an item, please ensure that all original packaging is included and that you return it in a shipping box , preferably the one in which it was originally shipped . If an item is returned without the original materials or if the factory packaging has been damaged due to improper packaging, a refund may not be possible.

All shipping discrepancies (damaged/missing/incorrect items) must be reported within 72 hours of receipt of package.

To initiate a return, please email us at contact@precisionoptique.com - our support representatives will assess your case and issue a return authorization if necessary.